Read Full Review, Written on: 09/06/2020 We paid £8649 for Portugal and then had to pay a further £7596 for the Spanish holiday which was taken one week later than the first holiday was booked !. The comforts and convenience of a villa-style holiday, coupled with the service and leisure facilities of a 5 star hotel. Booking is easy, the villas have been consistently of a high standard and as described, and the paperwork prompt and to a good standard. Read More, " by by VillaPlusThieves (1 review written), We were due to be in Majorca for May half term. How wrong was I? Far too cold. Meanwhile, another… I would recommend that anyone with a balance to pay pushes really hard for an extension and also… CiaraFletcher384 (1 review written), by I explained no as all flights are cancelled, their reply was that I could drive. Due to the Covid 19 outbreak we assumed they hadn't contacted us with access information as they were going to issue a refund. We havnt cancelled our booking but have seen our villa same dates aswe paid for resold on booking.com so villaplus, we know our villa is NOT available as you claim, REFUND please… AVOID AT ALL COSTS Its financial year was closed on Sat, 31st Oct and its latest financial statement was filed on 2018-11-07. If you are currently in resort and have a Villa Plus flight inclusive package holiday with & Thomas Cook Flight booking with us, which is due to return after the CAA’s repatriation date of the 6th October, we will be contacting you shortly to advise what arrangements are in place for you. TmHps (1 review written), The current situation is obviously unprecidented, and for that reason I think most customers of Villa Plus are prepared to cut them some slack. I implore villa plus to contact us ASAP, especially as they have made it impossible for me to contact them. Read Full Review, Written on: 02/06/2020 Firstly, you cannot contact them - they will not answer emails/phone calls/social media pleas. The Villa Plus staff were more than helpful in assisting us to book our holiday and we will be definitely using Villa Plus again. Read More, " In kefelonia our pool was beautifully heated could walk straight in. We have been waiting 9 weeks since they cancelled our holiday and still no refund. Thomas105 (1 review written), DO NOT BOOK WITH VILLA PLUS!!! The total number of directors was so far 3. From Mid-March, Villa Plus started telling customers that they would contact us to let us know our options for dealing with bookings. magazine writing an article about them they have finally agreed to refund Villa only bookings up to the 28th June. carter2303 Villa Plus Limited VAT ID Value Added Tax Number ID Search / Lookup Engine plus Address and further information free and instant accessible. Jet 2 immediately refunded for both flights to VP and I was verbally assured by VP that I would be issued with full refund within 14 days. After our holiday was cancelled in October 2020, booking reference 12EFCDD-1, we were promised a full refund. by by Fast forward 2 weeks and we received the first contact we had had from Villa Plus since we paid our balance in May. Currently registered at 16 Adelaide Street AL3 5BH, Hertfordshire the company has been in the business for 34 years. Book With Confidence. by By an application filed on 21 September 2018, VILLA PLUS LIMITED applied for a change of name of this registration under the provisions of section 69(1) of the Companies Act 2006 (the Act). Their terms and conditions have changed on an almost weekly basis but they seem to be refusing refunds to villa-only bookings, which is illegal according to the CMA. I have booked with Villa Plus several times (twice in Portugal & twice to Majorca) and each time we have had great holidays with no problems! We were due to begin our holiday TOMORROW but have received no communication to date, not even a holding email to all customers, let alone notice of cancellation of our (villa only holiday) or details of rebooking or refund options. My kids are picking up on the stress and anxiety the not knowing is causing us. Our emails are extremely busy and we would ask you to be patient whilst our contact centre staff assist you. We are faced with the… Hopefully they will not survive this as a company by how they have treated their customers… Read Full Review, Written on: 13/06/2020 " James Nimmo. No refund after all- our fault we couldn’t… They have been subject to a pounding by which , castigated on watch dog and if you read all the web sites you will see an obvious pattern. by We had already been trying to email and phone Villaplus in regards to this holiday with no response in email and to… JamyaKeith (1 review written), by A fantastic week was had by all 7 of us and the Villa itself has 4 luxury bedrooms , a heated outdoor pool , lovely gardens , a pool table , table tennis table, washing machine , dishwasher and everything for the outdoor barbecue . JulietteMiller (1 review written), VP took our money for our balance knowing full well that our flights (as part of a package to Crete in September) had been cancelled by TUI. Read Full Review, Written on: 10/07/2020 If you have a query or would like to get in contact with us for any other reason email us at: info@villaplus.com or telephone: +44 (0)1727 836686 02039621 is an active company. In a bit of a pickle? The house is tired, shabby and cheap with a manky pool even our 9 year old didn’t want to swim in. The latest annual return was filed up to 2020.07.22. Read Full Review, We were put in here when our villa was unavailable at last minute. by by Thank you for your patience. Many travel companies are offering customers the chance to defer bookings until 2021 however Villa Plus are being very inflexible. This decision was undefended. After going on numerous Villa Plus holidays over the years I have been left very disappointed by the lack of customer service and communication from Villa Plus. Read Full Review, " Manage your booking, View your itinerary, Book car hire or private transfers, Access your travel documents 14 days prior to departure. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. The booking process is good and easy and we have been using Villa Plus for a number of years. CiaraFletcher384 (1 review written), We had a villa (accommodation only) booked for late May, for 14 family and friends, all from different households. Established since 1986, you can book with confidence. Find company research, competitor information, contact details & financial data for VILLA PLUS LIMITED of ST. ALBANS. Need Help and Advice? JamyaKeith (1 review written), DO NOT USE THIS COMPANY, THEY TAKEN PEOPLES MONEY THROUGH THE COVID CRISIS AND NOT OFFERED REFUNDS EVEN THOUGH CUSTOMERS HAVE NO WAY OF GETTING TO THE VILLAS AS COUNTRYS ARE IN LOCKDOWN, NO RESPONSE TO CALLS OR EMAILS, DISGUSTING WAY TO TREAT CUSTOMERS Read Full Review, Villa booked and paid for in full in Croatia on 11th July 20 all flights cancelled, contact from Vila plus this week by phone asking if we intended going? Bed was hard as a rock & pillows too. This is to ensure we can answer more customers, as quickly as possible. We are experiencing a huge volume of queries and are doing our absolute best to help during these difficult times. Will not book again You can change this and find out more by following. They then stated that Villa Only bookings would be refunded. We had expected the holiday to be cancelled under the current circumstances however, received an email stating otherwise. Read Full Review, After using Villa Plus a couple of times I would never use again, I have never come across a company that acts in such a unethical manner towards customers finally after weeks of pressure and Which? British Travel Awards Win. Coronavirus update Welcome to My Villa Plus. Read all the reviews over the last 6 months. Need new… Villa Plus Limited is an active company incorporated on 22 July 1986 with the registered office located in St. Albans, Hertfordshire. Villa has lovely garden & pool area. notquiteretired Villa Plus Package holiday to Portugal… Villa Plus Package holiday to Portugal ref:12D828C 1) VP called a few days before departure date, saying JET2 flights cancelled. Handpicked Villas. ... Lead Passenger Mobile Number . We are proactively getting in contact with customers whose holidays have been impacted, where we will discuss all options. Book with peace of mind. by According to them as from the 10th Croatia is open for business so it’s not their problem and down to me to go through my insurance leaving me out of pocket, I need a cancellation invoice for this to happen so I requested one, sent a link to request which is… - they normally call in once a week but are at the end of the phone to offer and help or advice , places to go/visit etc. 216 talking about this. The local rep was passively aggressive as if she was doing us a favour by even turning up, and really couldn’t care less. ^SN. Villa Plus Limited has been running for 34 years. Read More, " 1Cook (1 review written), by Read Full Review, Written on: 03/08/2020 To calculate the top 5's we take the following factors into account: Villa Plus www.villaplus.com - Ask a question now, “Villa Plus - Untrustworthy and unethical”, “Not the worst travel company, the worst company full stop.”, “No refund 9 weeks after they cancelled holiday ”, “We paid for villa but seen it sold on Booking.com same...”, “Terrible communication, retaining £3000 despite no...”, ASAP Tickets Services www.asaptickets.com, Ramsay World Travel - www.ramsayworldtravel.co.uk, Sahara Holiday Tours - www.sahara-holidaytours.com, Padmavathi Travels - www.balajidarshanbooking.com, Travel Junction US - www.traveljunctionus.com, Grand India Tours & Travels - www.grandindiatrip.com. Our group could not find alternative flights that suited so Villa Plus cancelled the holiday - I made … The cleaners & maintenance staff that villa plus employee really let the service down. Written on: 07/12/2020 If you have a query please take a look at our Coronavirus Update page and FAQ page. Daveydoodles123 (1 review written), Booked a Villa only holiday with Villa Plus at a cost of £1500. The villa plus web page suggests they are contacting departures for 25th July but I have still not heard anything. I don’t want anyone falling for their spin. Morgans193 (1 review written), by by " Easier said than done. Atkinsonqn425 (1 review written), I advise anyone thinking of booking with Villa Plus or thinking of paying their holiday in full to do so with caution. The latest accounts are filed up to 2019.11.07. Application number 1842. Founded in 1986, Villa Plus, classified under reg no. The total number … " Read Full Review, Written on: 23/05/2020 OK - VP need to book an alternative for us. So we have now paid for flights that don't exist. Read Full Review, Written on: 20/08/2020 Would you like to continue with that booking? This email gave us an ultimatum, pay the outstanding balance in 48 hours or our holiday would be cancelled and we would loose our deposit. DO NOT ENGAGE THEM. Read More, Media Gallery for Villa Plus www.villaplus.com, by Shaun deserves a night out after lockdown It is tempting to say that the holiday industry has been hit hard, sadly whilst I am sympathetic many of us have been… Read Full Review, Written on: 05/06/2020 “Villa Plus - Untrustworthy and unethical” Written on: 07/12/2020 by Fiona440 (1 review written) I was a package customer with Villa Plus - ATOL protected - holiday cancelled beginning of September - FCO guidance and also my return flight no longer operating and no available alternatives. Was told couldn’t turn heating higher as water will go green. mplus home maintenance company in Dubai provide best AC maintenance, Pest Control, Plumbing services in Dubai, Abu Dhabi, UAE for residential customers. Read Full Review, Written on: 08/10/2020 They will not answer the phone and only deal with emails relating to the possibility of banking a new deposit. All in all the experience was one to be forgotten and certainly not worth the cost charged by Villa Plus. Read Full Review, Written on: 21/04/2020 Then COVID-19 hit. JonBanks (1 review written), by Get the latest business insights from Dun & Bradstreet. The website gives the minimum of information and is irrelevant to those of us who are owed money, many of whom like us paid up over a year ago to ensure we get the villa they want. Deliberately uncontactable, closed phone lines and not answered emails. Read Full Review, Written on: 04/09/2020 No communication from VP - just an automated email to say if we did nt pay our balance we would forfeit our deposit. by Got a question about your holiday with Villa Plus....Why not take a look at our most frequently asked questions.... Our Travel Team are on hand to answer your queries: if you would rather put pen to paper, please write to us at the above address. First of all the Villa Plus rep blamed the insufficient number of cleaners and then the owner for not investing in the property, nothing was Villa Plus' fault. Did not receive any contact from them about how to access our Villa. We have been advised by Villa Plus that the government has not placed any restrictions on our travel in July, however the government have issued an indefinite travel restriction, therefore covering all dates in the future? Morgans193 (1 review written), We booked and fully paid for a villa-only in Spain for a week in May through Villa Plus , however received no information, despite them having our details, from them regarding the situation re the current global pandemic and how it would impact on our holiday , despite numerous emails and phone calls. There are currently 2 active directors and 1 active secretary according to the latest confirmation statement submitted on … TmHps (1 review written), by by Ask a question and get answers from people who are customers of Villa Plus. My Villa Plus lets you manage your Villa Plus holiday booking. Applicant Villa Plus Limited objected to the name used by Villa Plus Corporation Ltd under the Companies Act 2006. By continuing to use this site, you agree to the use of cookies. Louise13460866 (1 review written), by Costing c.£3000 for a week. Fiona440 (1 review written), I was a package customer with Villa Plus - ATOL protected - holiday cancelled beginning of September - FCO guidance and also my return flight no longer operating and no available alternatives. Handpicked quality villas PLUS the very best locations. Fiona440 (1 review written), by Contact us; Booking Conditions; Essential Information; Stay Safe on Holiday; Cookie Policy; Privacy Notice; Site Terms by Do… They are now refusing customer refunds on the basis… We didn't hear anything. 2 days before we were due to go (obviously trip wasn’t able to happen because of Corona) their statement on the website was assuring ALL customers they would be receiving a refund and urging them not to contact their very busy (well they do only work 10-4) call centre. Its very easy to book at best available price (1 review written), Please don’t book with this company. We are amongst many. Read Full Review, Written on: 23/09/2020 After taking legal action Villa Plus backed down and returned our deposit in full. The villa's have always been great and the rep's are helpful (& not annoying!) Her boss was just as unhelpful saying they’d offered us an alternative (except it was just as shabby, built in the 70s. Scores of Brits travelling abroad have turned up to a holiday let, villa or hotel, only to find out that their booking doesn’t exist. by Read Full Review, Written on: 15/08/2020 Read Full Review, Written on: 29/05/2020 (1 review written), we have villa only holiday booked for 22/8/20, today is 20/8/20, villa plus havnt sent travel documents but tell us our villa is available to us despite flights off due to travel restrictions, say no refund but we may be offered voucher as good will gesture. The comforts and convenience of a villa-style holiday, coupled with the service and leisure facilities of a 5 star hotel. Didn't even have the courtesy of telling us our holiday was cancelled. Not in my opinion. Ref 12EB220 Ref12EB220 Supposed to fly to Majorca on the 12 sep.Goverment restrictions came in so couldn’t go (all but essential travel).waiting patiently for a refund.8 weeks now.No contact at all from villa plus .APPALLING.was going to book ABTA Members. Nothing happened and despite extensive emails, complaints to ABTA, CMA, Resolver and trading standards, all I had back from VP was the usual generic nonsense ' if you… The company has 2 directors and 1 secretary. We paid a lot for this holiday but only used pool once. You will be able to check-in to your villa from 16:00pm, while checkout is at 10:00am. We have detected an incomplete booking, Neither did we receive any address details or key access details as promised in their terms and conditions, prior to the commencement date . PLEASE READ REVIEWS FROM OTHER REVIEW SITES BEFORE YOU EVEN THINK ABOUT BOOKING WITH THIS COMPANY, DISGUSTING… Try ringing them. However, the absolute lack of communication and moving of the goalposts is absolutely astonishing. Daveydoodles123 (1 review written), by Elliana252 (1 review written), by Read More, " Villa plus were very good & sent reps & the owner & it was “fixed”. Too cold. Elliana252 (1 review written), We booked a villa only trip with Villa Plus to Majorca in May. We do not have any information about the company VILLA PLUS LIMITED being in liquidation. In full July 1986 with the service we booked so that is what we are with... Villa Plus Corporation Ltd under the current circumstances however, received an email stating otherwise and cheap with manky! Treat customers like this and find out more by following Plus Limited has been running for 34.... Backed down and returned our deposit in full in-resort staff to help the company Villa to. 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